CAMPBELL, Calif., July 8, 2014 — ForeScout Technologies, Inc., the leading provider of pervasive network security solutions for Global 2000 enterprises and government organizations, today announced that long-time customer, Queens College, is successfully utilizing ForeScout CounterACT™ to monitor and manage corporate assets, in addition to connecting devices used by its 5,000 faculty and staff, as well as approximately 20,000 students.
Queens College, a senior college of the City University of New York, initially turned to ForeScout to help protect them against the onslaught of advanced threats and propagating worms, which in the past would infect hundreds of computers, literally bringing the network to a crawl.
“Once we had CounterACT in place, the first time a new worm broke out, we had only three computers that became infected, and those were immediately isolated, and the infections contained,” said Morris Altman, director of Network Services at Queens College. “Additionally, those three users were automatically notified about the problem, and instructed to call our help desk so we could fix the problem. Instead of weeks, the problem was solved in less than a day, and had minimal impact on our students, faculty and staff.”
After such a positive experience with the initial implementation, the networking team at Queens College chose to keep ForeScout as its network security solution to gain visibility and control over the users, devices, systems and applications requesting access to and on its networks. This was important, as the college was struggling with maintaining intelligence and security provision of both a large number of college-owned devices, as well as the huge influx of personal devices (BYOD) being used by its employees and students.
“Before we had CounterACT, we really didn’t have clarity on how many devices were accessing our networks,” said Altman. “We discovered all sorts of things, and it’s been a learning experience. We now know that there are about 6,000 wireless and 5,000 wired endpoints at any given time. This knowledge helps us when deploying policies, and gives us the ability to monitor, learn and then make educated decisions.”
As one of ForeScout’s oldest customers, Queens College has updated its network access control (NAC) solution as new versions have been released. The school is currently using the CounterACT Enterprise Manager and four CounterACT 4000s, which have provided the following benefits:
“The BYOD phenomenon is now reality for all institutions of higher education, making already complex network security issues even more challenging,” said Brant Kennedy, EVP, worldwide sales & support at ForeScout. “CounterACT’s next-gen NAC solution offers a cost-effective, time-saving approach to gaining complete visibility and control of all devices on the network. We are happy to assist Queens College over the years in achieving paramount network security and uptime.”
In addition to the technical benefits of deploying the ForeScout solution, Queens College benefits from dedicated customer service and support for its implementation. Altman noted that ForeScout immediately takes action when problems arise, and the company regularly checks in to make sure CounterACT is functioning correctly.
“As a matter of fact, ForeScout is one the most customer-centric companies I’ve worked with,” said Altman. “We’re constantly having people checking in with us, seeing how things are going, helping and making suggestions. It’s great. From the sales team to the engineers, they’re all dedicated, they all care, and they all seem to love the company.”
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About ForeScout Technologies, Inc.
ForeScout delivers pervasive network security by allowing organizations to continuously monitor and mitigate security exposures and cyberattacks. The company’s CounterACT platform dynamically identifies and assesses network users, endpoints and applications to provide visibility, intelligence and policy-based mitigation of security issues. ForeScout’s open ControlFabric technology allows a broad range of IT security products and management systems to share information and automate remediation actions. Because ForeScout’s solutions are easy to deploy, unobtrusive, flexible and scalable, they have been chosen by more than 1,500 enterprises and government agencies in 54 countries. Headquartered in Campbell, California, ForeScout offers its solutions through its network of authorized partners worldwide. Learn more at www.forescout.com.
ForeScout Technologies, Inc. is a privately held Delaware corporation. ForeScout, the ForeScout logo, ControlFabric™ and CounterACT™ are trademarks of ForeScout. Other names mentioned may be trademarks of their respective owners.